Motorola India has just tweeted about starting Motorola Experience centres called "MotoCare" in India. The tweet included an image of a MotoCare centre located in Bangalore. This is great news for Motorola customers in India since they will now be getting dedicated service centres for all their after-sales services.
Brands like Nokia and Samsung have since long had their own dedicated service centres in the country and that was an important factor in building brand loyalty. Till now, Motorola was providing service through third-party authorized service centres. Now Motorola seems to have stepped up the game with its own service centres for its customers.
Third-party service centres often cater to many smartphone manufacturers at once, and this helps the companies to keep their expenses low. But these centres are often not able to provide good service, and there have been many reports of inefficient and very slow service to Motorola customers. Now having gathered a huge customer base in the country, Motorola has decided to operate its own service centres for its customers. Motorola's first Centre which was stated earlier opened at Bangalore.
Motorola will allow customers to try its products here hence you can use the device before purchase. This is very helpful as Motorola devices are available exclusively online and there is no way to experience the devices before buying.
There are some pics of the Service centre which emerged with a tweet from Motorola India.
Welcome to #MotoCare! A first-of-its-kind flagship Motorola experience centre, only in India. Stay tuned for more! pic.twitter.com/3e1j8CbUJ5— Motorola India (@MotorolaIndia) March 31, 2015
This is certainly a great news for Motorola customers in India, and they can expect excellent service along with good devices from the company. The first MotoCare seems to be operational in Bangalore and we will update you with details about other locations as well, so stay tuned with us.Original Renders::
Have you checked out our Moto E 2nd Gen review video?
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